We’re bringing you news of a new casino, one that comes from an extremely seasoned company, a company which has churned out many new labels throughout 2017 alone. You could argue that it’s not always good that such sites are made so easily, but that’s not for us to decide just yet. For now, we need to look at Flume Casino a new, and appreciate its pros and cons as if we’ve never looked upon a Nektan casino before. The fresh purple and blue hues are contemporary and retro at the same time, with the logo reminiscent of the 1980s. Does this bode well? Will Flume prove to be an exceptional piece of entertainment? Only a thorough playthrough will tell.
As we’ve already mentioned, Nektan are the owners of this site, a factor which some of you may have already worked out. Despite its newness, Flume takes the same visual approach as many Nektan sites gone before it. Furthermore, not only are the aesthetics virtually one and the same, but so too are the licenses in place; Flume is regulated by the UK Gambling Commission and the Government of Gibraltar.
What is more, the same territories that are normally restricted, like the USA, Russia, and Turkey, are also present. Consequently, it’s like a mirror has been placed in front of one Nektan casino and Flume is the reflection. When all of the restrictions are taken into account, it demonstrates that Flume is a European focused casino, primarily used by players from the UK.
Normally with new casinos, you either get bombarded with offers or are presented with a void of nothingness; Flume falls in the middle of these extremes. The main reason for this isn’t due to its newness, but more about its time of release; the end of 2017 is looming, and with Nektan often sharing promos, they’re likely planning for the new year ahead. Consequently, there’s only the welcome offer and the VIP club that’ll likely be around by 2018.
The welcome offer is a simple one, but one that’ll see you through the initial period between stumbling newbie and settled member. When you deposit £10 or more, you’ll be gifted 25 free games for Starburst; considering there’s over 250 titles on this site and you’re limited to one, will probably upset a few customers. Add to that the fact that this is all that the offer consists of, with no added deposit bonus, and we’re frustrated more than anything. Quite frankly, we find it a poor deal when there’s nothing else to go alongside it. If you should decide to activate this promo however, please bear in mind that a 30x wagering requirement is placed on any winnings.
In regards to the VIP club, the only other interesting reward scheme on the site, that is an invite only system. To be chosen by the team, you need to basically immerse yourself in all that Flume Casino is, from the games to the banking to the bonuses – you have to be part of it all. Once you achieve that, you can become an elite member, and start savouring the luxuries that come along with it.
Moving onto the games now, we see that several big brands have joined forces with this new casino, in order to bring you the latest and most popular activities around. You’ll see names such as Blueprint, Big Time Gaming, and Elk Studios on your playthroughs, with the developers showcasing games of slot machines, live casino, and instant wins.
A great many of the titles you can play are demo friendly, thus allowing you to sample a potentially new favourite of yours before spending a penny on its reels. Of course, some of you will have no interest in free gaming and will want to hit the games hard, and so knowing where to look is key. You can either take on all the titles in one go, or browse them a section at a time.
As is the Nektan way, there’s several payment methods to select from, ranging from credit/debit cards, like Mastercard, to ewallets such as Paysafecard and Skrill. The selection is what you’d expect to find from any self respecting new casino, and so we’re not necessarily impressed but merely happy that Flume has provided the necessary features for its customers.
No fees are placed on transactions, however Nektan can opt to do so at their discretion, which presents a problem in itself. What is more, the currencies permitted are that of EUR, GBP and SEK, although it’s best to check that your provider caters to yours prior to selection. All withdrawals have a daily limit of £2,000, a rather accessible sum for anyone looking to become a highroller. However, don’t forget that it could take as many as five days for your funds to be credited to you, with instant access designed for deposits only.
Flume Casino not only has ample banking features but customer service ones as well, by giving users four separate points of contact, although the postal address is usually seen as a last resort. In addition to sending letters, there’s also email, a contact number, and live chat, the latter of which is typically the first choice for most customers. There’s also the FAQs, for when you just need a helping hand finding your way around. In reference to operating hours, we can’t say with certainty when these are, as it isn’t listed on the Support page.
To come straight to the point, this experience could have been a better one; Flume is a decent casino, with it has yet to really come into its own, and instead stumbles about too much for our liking. It’s not anything more than another new casino to wile away a couple of hours on, before tiring and moving onto the next. Perhaps if the promotions were increased, and the information regarding support hours improved, we’d be more inclined to deliver a positive conclusion. However, for now we’re eager to leave and visit a site that’s more established and secure in its branding and services.