We know that a lot of you reading this will be able to spot a Nektan casino from the moment you set eyes on its interface, with the company having one of the most recognisable set of features. However, while we can easily debate about the necessity to reinvigorate a brand, nobody can take away from the impact that Nektan has on the iGaming market, with PlayUK Casino being one of numerous sites that attract hundreds of gamers. Arguably, this could be deemed as being due to the highly accessible range of popular activities offered, partnered with a simple yet visually appealing web design.
Even though we’ve already drawn attention to the operators of this newly released iGaming label, there’s still more to this site than its relation to Nektan, such as its launch date; PlayUK Casino opened in early 2018, with the entire site being dedicated to UK based customers only.
Although this is a curious decision, it’s one that means that the dual licensing of the PlayUK casino site, coming from the UK Gambling Commission and the Gibraltar Government, doesn’t have to concern itself with potentially not adhering to licensing laws from other countries. Territories that are unable to register include that of Russia, Italy, Spain, and the United States; there’s mention of this within the Terms and Conditions, but only on a brief scale, and therefore deeper research would be needed if you require further details.
The benefits of a well established brand is that they often have great connections with other popular brands from within the industry, and so they can deliver an array of games that other casinos may not be able to. In total, PlayUK Casino is said to offer over 25 different software developers, such as Microgaming, Blueprint Gaming, and Core Gaming. Consequently, customers would be hard pushed not to be satisfied with the range of titles presented, however that’s assuming that they have a preference for slot machines. The reason we say this is because the online pokies are provided in greater numbers than other activities available.
Of course, while we want to make clear that one armed bandits are the more popular attraction, users can also play live dealer titles, progressive jackpot games, instant wins (such as scratchcards), and several other options as well. To ensure you can narrow down what you’re interested in, you can use multiple filters to streamline your experience, either by looking at individual software, game features, and other factors, like that of the size of the returns.
Arguably coupled with the games services comes banking, an important part of the process for all users who are interested in playing at PlayUK casino for real cash payouts. Traditionally, casinos provide helpful subsections where players can learn more about the payments enabled, as well as charges, etc, however when it comes to PlayUK, gamers have to browse the FAQs and terms for full details. This is a massively tedious task.
Nonetheless, once you locate the details, it becomes clear that a range of providers are allowed, like that of Visa, Skrill, and Neteller, alongside niche providers like Boku. Typically no charges are brought against those using the banking services, save for Boku users who will experience a 15% fee. When making payments, the money can be processed in EUR, GBP, SEK, and USD, although please note that some providers exclude certain currencies. In regards to speed, deposits happen automatically upon allocation, whereas withdrawals can take several days at a time, with the exact time frame depending on who you bank with.
One of the first aspects of customer service anyone should be aware of, is that PlayUK casino isn’t a 24/7 support service, with the team only available between 8am and midnight each day. Even though we can appreciate this time window allows for much assistance, there’s no escaping that PlayUK falls short when compared with online casinos supported around the clock. As for how to contact support, there’s email, telephone, live chat, and postal address, with the first three being the faster of the four listed options. What is more, gamers can also check the FAQs when unable to contact the team, in case their matter is one that is commonly experienced and therefore easy to resolve.
In conclusion, we find that PlayUK Casino is an efficient and well functioning online iGaming label, however there’s areas that could do with improvement, like better pages of information for banking, 24 hour support, and more innovative interface design. Despite these potential problems, we still think that the brand is one that will accommodate many users, as well as allowing them access to some of the best games currently circulating online. If you want to find a new casino that’ll present you with the hottest games around, from operators that can always be trusted, then PlayUK is definitely a brand to consider.