When we typically call someone a ‘silver fox’, it’s in reference to them being a distinguished older man with silver hair. This isn’t what Silver Fox Casino is referring to, but more their sophistication at delivering high quality entertainment. That and the fact that their mascot is a suiting wearing fox. Quirky imagery and novelty aside, this 2017 launched casino is set to be one for all customers, with the depth of titles covering many classic casino games. Having already amassed several four and five star ratings from other reviewers, we’re keen to see for ourselves if those ranking have be too generous or accurate. To do this, we’re going to investigate the key areas of the site – promotions, support, etc – and assess how they fare when compared with other brands.
Silver Fox Casino is already off to a good start, due to their About Us page, in which they go into detail about when they launched, and what they’re about. You’d be surprised how many casinos fail to mention these features, and yet they all help towards us making a decision about whether to join or not. As well as being a new casino, Silver Fox is also ProgressPlay Ltd owned, meaning it has prestige backing this new platform. That level of renown continues with the licensing of the Malta Gaming Authority and the UK Gambling Commission.
Due to the regulations of these two bodies, there’s some countries that aren’t allowed to play with Silver Fox Casino. Most casinos have such restrictions, but as each of the labels are different in their terms, it’s always best to look at them individually. In this instance, Spain, Turkey, and the US (to draw attention to but a few) are unable to register as members.
ProgressPlay Ltd may have created a new casino for us to play at, but they’ve maintained some sense of familiarity by keeping a lot of their staple promotions. Seeing as how this is a review about the newness of Silver Fox, it makes sense for us to start with the Welcome Package and then work our way through the remaining deals. After all, most of you will be new to the brand.
New players get the chance to activate a bonus worth up to £200 in bonus monies, translated down into a 100% deposit bonus. The minimum requirement for this is an allocation of £10, though if you want to get closer to the maximum amount of funds, you need to deposit larger. Once you’ve activated the offer, you have 90 days in which to use the 100% bonus, as well as 50x wagering requirement to satisfy before withdrawals are made. This is on the high side for a betting requirement, which doesn’t stand this new casino in good stead, especially when compared to other new labels.
But what about the other bonuses, do they fare any better when put to the test? Yes and no. You see, most of the offers that remain have a similar set of betting requirements, meaning that accessibility is more limited than normal. However, on the flip side of this, there’s plenty of rewards to choose from, some of which are even seasonal. Therefore, players can savour the delights of the Weekly Surprise all year through, and try out the Spooktacular Halloween special specifically for the autumnal months.
Should none of that interest you, there’s the Silver Fox VIP club, offering five levels in which you unlock more exclusive offers, such as a unique customer support system designed for VIPs only. The levels go from Bronze to Diamond, which them each having their own requirements before unlocking.
Moving onto the titles now, we see that the new Silver Fox Casino has a lot of developers on display, such as Blueprint Gaming, Thunderkick, and ELK Studios. This is quite the array of big names, making this an impressive startup gaming site for us to visit; not all newly released casinos have such brands backing them. As such, you should find a lot of activities here to suit your interests, such as slots, table games, progressive jackpots, and some Live Casino action also.
The titles are all broken down into sections, to make usability as streamlined as possible, and so navigating the interface should be simple for everyone. Some of the games will display a mini mobile icon, illustrating that you can load up these activities whilst on the move. Sadly however, none of the titles offer demo options, and so you need to play with real money to test them out.
To ensure that their diversity continues, Silver Fox Casino provides you with a detailed guide to all the payment methods allowed; what a list! There are so many different options permitted, ensuring that you have a means of depositing and withdrawing funds that is suited to you. As always, some methods don’t cater for both transaction, as the Withdrawal Policy states, but otherwise the banking options are on fire. You can choose from conventional means, such as Visa or Skrill, or go for other providers, like Euteller and Giropay. Each methods allows different currencies, but the common ones are GBP, EUR, and SEK. Also worth noting is the fact that no fees are applied on any withdrawal methods, although your bank can choose to do so at their discretion.
This is the part of the brand that looks a little too bare for us, even when taking into account how new Silver Fox Casino is. There’s a simple email messaging form via the Contact Us, followed by a live chat option on the left hand side of your screens. That’s all there is to it. True, you can browse through a detailed FAQs, but we feel that more support services should be offered, such as a contact telephone number, at the very least. What is more, Silver Fox fail to detail they’re opening hours, leaving us wondering if they’re 24 hours a day or whether they have specific time limits.
Throughout this review, the majority of our feedback has been more than positive, ultimately proving that this new casino is one to watch. Silver Fox has all the detailings of an up and coming brand, with us anticipating its competitors getting slightly worried. The biggest test for this new casino will be to see if it brings even more services to the table, or whether it chooses to keep the site exactly how it is. Should they choose the latter, the customer support could really damage the overall casino ratings that Silver Fox receives.