New casinos with names that roll off of the tongue are something we live for, with us often walking around chanting that name because of its pleasant sound. If you’re similar to us, you’ll be able to repeat the same word over again, thanks to the launch of Spinatra. Decorated with a sleek black bowler hat, this is a site that’s using wordplay on the name Sinatra, a surname we all know due to the singer it belongs to. As such, users can anticipate a classy experience, with this label adorned with elegant yet simple design features, with its logo often taking centrestage. Nonetheless, while it attempts to be a smooth experience, the reviews of this new platform have been varied, and so we’re keen to figure out what Spinatra is all about, and where any problems may lie.
Considering all our references to this being a new casino, we doubt it’s going to shock you to learn that Spinatra was only launched in April 2018. What this means, besides this being an exciting new platform to test drive, is that this brand is as new as new can be, and so a lot of caution surrounds its services. After all, as thrilled as we are to see new releases, we also want to be safe. Not that security should be something of concern to potential users, as this label is covered by a Curacao license, arguably the ‘master license’ of the entire industry.
Given the fact that there’s this blanket license, it would be logical to assume that more countries can play than normally permitted, however that would be a falsity. Even though there’s plenty of permitted territories, there’s also a large table of countries restricted access. As there’s so many to read through, we’ll share with you only a few of them; Brazil, Canada, China, and Cuba are all restricted, as are numerous others. In spite of this being the case, this table of contents also highlights all the allowed jurisdictions, which is a rare find from any casino, especially a new one, and so we’d advise everyone to view its contents.
In terms of promotional clout, Spinatra is a tricky one to classify, mainly due to the fact that it offers Bonus Packages rather than an array of promotions; there’s variance, but not in the way we traditionally know. Furthermore, these packages only appear to apply to those starting out, a factor which could be damaging in the long run. When all is said and done, people like to know that there’s longevity in what’s offered, and that they’re valued as much (if not more so) than newly registered customers. There is a VIP club to get involved with, but we’ll come to that later, as for now we’ll look to those packages we just mentioned.
There’s Bonus Package 1, in which users can activate three deposit bonuses of varying value, starting with a 150% bonus worth up to €333 and 22 free spins, when using the code SPINF150. The other two bonuses are set at 50% of your deposit, though they too come with a series of bonus spins, and require the use of a unique code before they’re credited to your account. These each come with a x50 wagering requirement, as is detailed within the terms. Bonus Package 2 and 3 take on a similar approach, with them too offering a set of deposit bonuses, capped off at the same rollover necessities, and with them all requiring the use of a promotional coupon.
Seeing as there’s no more in the way of special deals, we turn our attention back to the VIP club we mentioned earlier; this is an invite only scheme, which is quite common with new casinos nowadays. What’s available to you is a string of exceptional rewards, all designed to give you a first class experience like none other, meaning that cashbacks and personalised support await those who qualify. As for who that covers, you’ll need to check with the support team to see if you’re on the right tracks.
More often than not, new casinos can miss the mark with the games provided, as they’ve not got the reach to pull in software from well established gaming brands. However, this isn’t what happens with Spinatra, as this new label obviously knows the industry well, with it providing activities from a whole host of software developers. To avoid turning this section into a list, we’re only going to mention some of those involved, which includes Pragmatic Play, Red Rake, and BetSoft.
Another surprise for gamers, though not as positive as before, is that there’s no live dealers available; there’s many tabletop games and poker options, yet all of them are standard titles without that VR experience. What this does mean however, is that these games offer demos just as the pokies do, and so there’s a kind of accessibility that isn’t often seen from new casinos. Maybe one day this label will expand on its titles, thus ensuring that more activities are presented to gamers… If this doesn’t happen, this casino will still be a highly recommended one, but it’ll be a brand that’s known for remaining more old school than others within the industry. We’re not sure that’s a great fit for such a young brand.
Another part of Spinatra that’ll need some fine tuning further down the line is that of its banking system, as the range offered isn’t as varied as it could be. Primarily, users will be able to use popular methods like Visa, Skrill and Mastercard, with few others permitted at this time. Nonetheless, there’s a small glimmer of hope, as Spinatra allows Bitcoin, an extremely popular currency at this moment in time.
In regards to making a transaction, deposits are steep in their minimum ask, which is set at €30; although not unheard of, this seems a large sum of money. Unfortunately, if you find that high, you’ll find withdrawals even worse, as Spinatra tends to ask for between €100 and €200. All banking is processed as EUR only, or at least as far as we can tell. Moreover, when waiting for a transaction to clear, the processing alone can take three days, with the actual transfer taking as many as 15 days!
Moving onto support now, Spinatra’s got a set of services in place that’ll help take the sting out of the details we just discussed. The Contact Us page proudly states from the very beginning that all support is available 24/7, therefore allowing for a more well rounded experience. Customers can contact Spinatra through email (via an onsite messaging form), live chat, and a toll free telephone number. What is more, there’s also the FAQs, a wealth of answers that should always be consulted prior to contacting the team, just in case it can help you out.
All in all, Spinatra is a new casino we’d recommend, though there’s no escaping a few problems that need addressing, such as the questionable banking policy that’s currently in place. This site could go far, but it needs to widen its appeal and reach before doing so.