If you like to win when you’re spinning, you’re best playing with a new online casino like Spinzwin. As the name so aptly suggests, it’s all about winning when you engage with this brand. Even though the name could be considered cheesy, we like the slightly retro look and feel that the label has gone for, with the rainbow colours of the site catching the eyes. Nonetheless, with so many other sites new for this year, can Spinzwin make a name for itself at this time?
When it comes to locating information, this company has you covered; they may not do it in a very attractive way, but they always ensure that their customers are in the know. This we found to be true when searching for info regarding the creation of this site, which is said to have established in late 2016. What is more, it’s owned by ProgressPlay, a business to business company that has many casinos to its name.
In regards to players allowed to use this site, we found a larger list of those permitted to those not. That being said, there were still territories like the US, Belgium, and Turkey unable to savour the neon delights of this label. This is probably not only to do with gambling regulations, but with the licenses currently in place; Spinzwin has a Malta Gaming Authority license, and a UK Gambling Commission one. We would also like to point out that SSL encryption is used with regards to all personal information shared.
Due to the fact that this is a ProgressPlay site, no matter how new, means that there’s some crossover when it comes to promotions. This may prove annoying for gamblers that frequent many sites, but for those completely new to the scene, the selection is rather impressive. Newcomers have a welcome bonus of up to £200, which works out as 100% deposit bonus. Furthermore, this comes with a gift of 25 spins on the slot machine Aloha. There is some bad news though, and that’s that the wagering requirement is 50x.
In regards to the other bonuses, they’re either specific to days of the week, like Monday Madness, or are relevant to tournaments not yet live. To make sure you never miss a moment, always check back when you can. So what does that leave us with? Well, there’s a special membership to review, found via the VIP section of the website. When you visit, you’ll note that there’s five levels to work your way through, starting from Bronze and finishing at Diamond. As you’ve probably already guessed for yourselves, this is a points based system, derived from the games you play; the more you interact, the better your LPs returns.
In an unusual design decision – one of many – Spinzwin has separated its games into main headings: Slots, Casino, Jackpots, and Mobile. Although you could argue that it makes everything easier to navigate, it also potentially leads to confusion, due to us being used to all these different gaming types being lumped together. Just something to bare in mind.
Seeing as how there’s over 500 different activities, players will undoubtedly want to know if they need to register to play, or whether they can sample by merely being a visitor. We can confirm that demos are given, but only for software that is compatible with that option, e.g. Live Casino can’t offer this. In regards to the developers behind all these titles, that falls to the creative minds of Elk Studios, NextGen, and Leander.
Another bonus of this brand, besides their software variety, is the fact that they allow mobile gameplay. Seeing as how we’re all busy and on the move, glued to our smartphones, it’s great when a brand understands modern needs and caters to them.
The information regarding money can be found at the bottom of every webpage, separated into two categories: Depositing and Withdrawals. Here you will be told how to find your account and what to do once you’re there, as well as a thorough list of payment details. The options presented are great in scope, meaning that many walks of players should be catered to, whether they’re credit/debit card users or ewallet customers.
Each of the methods has its own limits, as well as information regarding the support teams to contact if payment issues should arise. We couldn’t find any fees applied to transactions, however we did uncover the accepted currencies, which seems to vary from providers. If you play with Skrill, for example, you can use GBP, Euros, Kronor, and Dollars. However, if you use Pay by Phone, the only currency allowed is British Pound Sterling. Therefore, double check before allocating money, just to avoid any mishaps in the near future.
When we selected Contact Us we were a little confused, the reason being that it states that there’s email assistance and live chat, yet we could only ever find the email address. That’s in the form of the message format found upon the page, but the live chat was nowhere to be found. This could be due to us not being registered members, but either way it makes for a disappointing feature, as it doesn’t offer the reassurance some might need before joining.
That being said, all services are open 24/7, which allows more accessible help at awkward hours. As you can see, this part of Spinzwin is a bit of a mixed bag, and definitely an area that needs improving. However, we should likely expect such growing pains due to this being a new site.
This might be a new casino, but it offers arguably just as much as established casinos do, such as the variance of the online games. Nevertheless, there’s obvious problems that need ironing out, as they’ll only hold back the label if they’re not dealt with, e.g. the customer support. Also, the presentation of this website could do with a design overhaul, though this isn’t an issue that will stop you from enjoying the promotions and rewards of gaming with Spinzwin.