The Online Casino Review
Names are important, or at least they can be so far as branding is concerned; if the wrong name is selected, it can be damaging to the longevity of the brand. Keeping that in mind, some would say that The Online Casino made a grave decision with its name, as it lacks impact or presence, and yet on the flip side of this, users remember it because of its name. Love it or hate it, this newly established online casino is fresh in people’s minds, for good or ill, and for that reason alone, a lot of hype is surrounding it. Add to that the atmospheric design of the interface, with its dark greens and blacks, and you have yourself an exciting, newly emerging brand that could be the it site of 2018. Let’s read The Online Casino review !
Company Background
Due to the name of this new brand, it can be hard to find information from other sources, however with enough digging, you soon learn that 2018 was when it launched. That being said, we can’t provide a specific month of origin, and due to the website not detailing any other information, we’re unable to speculate. Nonetheless, what we do know is that this new casino is operated by Nektan, a big name brand that many online gamers will have heard of, even played with.
As a result, you can expect to find the same dual license that regulates all their products also keeping The Online Casino in check as well; this means that the UK Gambling Commission, the Government of Gibraltar oversee everything. Their involvement also means that certain countries around the world, like that of Russia, Turkey, and Yemen, are unable to register with the brand. The terms and conditions mention restricted territories, but doesn’t detail them extensively, and so further research will be needed.
Software
As we move onto the software of this brand, we can see that Nektan, the operators of the label, have supplied some of their own activities as well, alongside other well known names, such as Red Tiger and Microgaming. To make browsing the long list of titles available, The Online Casino allows its users to search using a series of filters, one of which is based on providers alone. However, you can also search for games that are slots based, live casino capable, and for those that offer large payouts – it’s a flexible system that works fluidly.
What is more, all the games can be reached from the homepage, without you having to sign up in order to view them, and so this new site is all about accessibility. A factor further reinforced by the fact that demo versions of the slot machines have been provided; as pokies are some of the most popular forms of iGaming, it makes sense that a brand offers them as free play options. Nonetheless, while the one armed bandits are capable of this, live dealers and other such activities aren’t, and so guests/budget gamers will be limited in what they can play for free.
Banking
Going hand-in-hand with the games of the site is banking, an area which this new casino does surprisingly well in, given its newness; usually we find new casinos can lack options, but that isn’t the case here. The Online Casino offers a small but common array of banking methods, including ewallets like Skrill, and debit cards like that of Visa and Mastercard. Each of these options processes currencies differently, although for the most part, EUR, GBP, and SEK are allowed for all. However, if you’re at all unsure about what’s permitted, you can read the terms and conditions, as well as the FAQs.
Making a deposit requires no larger than a £10 allocation, in the currency you’re using, while withdrawals are a slightly larger £20, all of which is the industry average for banking. When making either of these types of transactions, users shouldn’t experience any additional banking fees, although Nektan state that they can choose to apply one if they so wish. As for how long it takes to receive/deposit your money, allocations tend to be completed instantly, while withdrawals can take several working days. Seeing as how each payment method is different, it would be wise to learn the specifics of the method you’re using.
Contact
Given the fact that this is a new online casino, it’s natural to assume that its support services will be available 24 hours a day, however this isn’t the case with The Online Casino. Even though its support page states that emails are 24 hours, what they actually mean is that they’ll be responded to within 24 hours. There’s a dramatic difference. And so, while it’s good that users have an array of options in order to contact the team, the hours in which they can do that are limited.
Live chat options, and that of telephone support, operate between the hours of 8am and midnight every day of the week; while these are decent operational hours, they leave a huge portion of the community unaided. Fortunately to help with that issue, The Online Casino has a decent FAQs section attached to its customer service page.
Conclusion of The Online Casino Review
When all is said and done, The Online Casino is a good, strong example of how new online casinos should function and present themselves: it’s fun, easy to join, and gives access to hundreds of games. Yes, there’s areas of the brand we’d like to see improved, chiefly that of support hours, and faster withdrawal times, but overall there’s not much to cause dissatisfaction with this website. As a result, we’d award this new casino a four star rating, with that result mainly coming from the way the website functions, not the way it looks.