The Sun Play Casino Review
You may have already come across a casino from The Sun before, but this one is different. Why? We assume it’s to provide as much diversity as possible, ensuring that many are catered to rather than the few. This website, titled The Sun Play, is in the traditional red of the brand. However, it seems that this site is more focused on mobile optimised gameplay, meaning that portable titles should be quick and easy to access. Of course, you can play on your laptops at home if you want to, which once again opens up the gameplay even more. So far, so good.
Company Background
If you’ve visited other sites under the umbrella of The Sun company, you’ll probably expect the websites to share the same owners and operators, but that isn’t the case. Take The Sun Play as the prime example of this: their owners are Nektan. It’s still a highly regarded company, but it’s a lot different from Tabcorp UK Limited. Another notable difference is in licenses, for there’s one from the The Government of Gibraltar and then another from the UK Gambling Commission.
Seeing as how this is a predominantly UK based label, it makes sense that the focus of the countries allowed is that of the UK and Ireland. And so, as you’d expect, countries such as the US are restricted from playing here; more may apply, but they’re not mentioned in the Terms and Conditions.
Promotions
Near the top of the homepage, there’s a banner that loops all the promotional materials available. Should you wish to see them all at the same time, simply select All Promotions. The first one that’ll appear is the welcome offer, which happens to include as much as £570 when you make your first deposit. To get this full amount, you need to not only allocate as much money as possible, but to make sure you deposit three times. In doing so, you’ll get a 300% deposit bonus, followed by a 100% one, and then down to 50%. Also worth noting is that there’s a 30x wagering requirement that you need to be aware of before activating this offer.
Alongside the rewards listed, there’s one titled Privileged, which refers to becoming an exclusive member, more commonly known as a VIP elsewhere. This is yet another example of a status that is based on loyalty, however this time round you’re not collecting points, but are working towards receiving an invite from the company. Once you obtain this pass, you’ll become one of the special members, the ones that get cashback and unique bonuses. There’s probably even more, but for you to find out all the details you’ll need to get to that crowning VIP level.
Software
In regards to the range of titles you’ll receive, you’re looking at just over 200 mobile friendly activities, most of which comes from NextGen Gaming, IGT, and NetEnt. This isn’t a large number of providers, but sometimes it’s better to have less than more, mainly for ease of use. By looking at the games in terms of their types, the vast majority are slots based, while the small selection remaining are tabletop games; at this time there’s no Live Casino. Maybe this will change as this new casino grows, but that’s something we can’t guarantee, and neither can the brand, seeing as how their other casinos do provide such technologies.
Players can search for the titles they want, if they know their names, and they can play for fun. In being able to try out demo versions, you get to see what you like and dislike, as well as figure out how the software of the casino runs in general. From our experiences, we’d say that everything is in working order, however we weren’t playing at peak times, which can make a difference.
Banking
To find the banking options, as well as the regulations that confine them, you’ll need to search through the Terms of The Sun Play. It’s a tedious means of accessing the info, but you’d be surprised how many websites opt to do this, especially those that are relatively new to the industry. After a little bit of keyword searching, we found that a range of cards and ewallets are permitted here, with Skrill, VISA, and Trustly being the main players, though there are others available.
In terms of min amounts to withdraw and deposit, the former is that of £20, while the latter is a much more accesible £10. As for withdrawals, they’re a transaction that takes longer than deposits do, and have a harsher cap on removing funds at £5,000 per month, which is quite small when you think about it. Should you be interested in currencies allowed, we couldn’t find any information, though we assume Euros and British Pound Sterling are permitted.
Contact
The Support page is hidden away under the login details, but once you locate it you’ll be open to various options, such as live chat, telephone numbers and email. There’s also FAQs listed beneath the primary options, just in case you’re looking for the more basic information rather than any in-depth or technological help.
Do remember that, when using these services, you’ll need to be registered in order to get the help you need. Some websites allow you to bypass this, but more often than not new casinos require you to be a member before utilising their live chat and so on. In terms of accessible hours, no set information is given, and so we can’t determine whether the help is 24/7 or between certain hours.
Conclusion
The Sun Play is a great little number, a new casino that can go where normal ones can’t, but we wouldn’t say it’s one of the best latest releases around. Mainly because there’s specific elements we’d change, such as the layout and how accessible the information is. Furthermore, it would be better if there was more clarity in regards to information surrounding customer service and so on, just to make life easier for potential customers. As you’ll notice, these are small concerns, but they’re ones that should be taken into account before you register with The Sun Play.