King Kong may have been regarded as the king of Skull Island, but when it comes to gaming online, Kong Casino still needs to prove itself. The brand is a 2018 launch iGaming website, sporting a orange skied interface, which obviously pays homage to the various depictions of King Kong. Overall, there’s nothing particularly stand out about the design of this casino, which sadly does create an underwhelming end result – we want to be excited, but with Kong Casino, we’re unmoved.
It doesn’t take long to locate details about this brand and its operators, who happen to be the experienced ProgressPlay Ltd; this company has churned out plenty of successful iGaming labels. However, while they have much expertise within the industry, they sadly tend to stick to a rigid list of features, thus resulting in a bland interface. Considering how important aesthetics can be, especially for modern brands, the choice to launch a 2018 label and it not have visual oomph is an interesting decision.
Moving onto more significant details, Kong Casino is a dual licensed casino, meaning that a wide range of countries can register and game with the site, however it also means that there’s an array of territories unable to do this, including the US, Turkey, and Spain. For the specific details of the Malta Gaming Authority and UK Gambling Commission licenses, users can read through the terms and conditions.
Let’s get stuck in right where the action explodes onto your devices: from the games themselves. Kong Casino may have been questionable in its looks, despite having used the familiar iconography of a popular story, but the games section is where everything comes to life.
The main delights of the site comes from a diverse collection of one armed bandits, coming from NetEnt, Core Gaming, Bet Digital, and numerous other software providers. However, while the slots are undoubtedly the most extensive of the activities available, there’s also other titles to engage with, including that of live dealers, table based games, and casual mini games.
As much as we love the amount of entertainment value that Kong Casino has crammed into a single casino, we have to admit that we’re disappointed to see that you need to be logged in before fully accessing the titles. Guests of the site will be able to browse all the subsections of the games room, as well as the titles themselves, but they won’t be able to play until becoming a member.
Seeing as how most customers will want to experience the games in all their glorious details, specifically being able to play with real cash and get monetary rewards in return, then an understanding of banking is required. All members of Kong Casino can find deposit information upon the appropriately titled ‘deposits’ page; there you’ll learn that £10 is the average minimum amount, and that it can be processed in GBP, EUR, and SEK. In regards to withdrawals, the info is listed under its own page as well, this time detailing how the minimum amount is usually £20.
When users put a transaction through, the time it takes for that money to be credited to your casino account and/or your bank depends on what you’re doing: if you’re inputting cash, the transaction is instant, but if you’re removing funds, that process can take up to 10 business days. Of course, that number isn’t the average for all of the payments combined, and so it’s wise to browse each specific payment method individually. The methods you can choose from depend on your location, but there’s access to Visa, Mastercard, Trustly, and niche brands, such as Zimpler. As far as we can see, there’s no charging fees attached to any of your banking, however your bank may decide to apply their own charges, and so it’s best to check with your bank provider.
Partnered with an easy to use banking system, online casinos need to provide accessible customer support, typically via several different means of communication. In the case of Kong Casino, users can chat to a member of the team by either live chat or emails, unfortunately there’s no phone option for gamers to take advantage of. Perhaps the lack of telephone services is eased by the FAQs for most of you, though we’re certain that there’ll be those among you that would prefer another means of talking to a real person rather than simply reading generic information.
In all honesty, we’re not all that impressed by what Kong Casino has to offer, even in spite of the brand being operated by a renowned company, or because of how varied the games section is. The main problem with this label is that it fails to stimulate you from the off, and so by the time you’ve got into the gameplay, you’re already underwhelmed and therefore less engaged with the content.